Policies.
Policies, code of ethics, disclaimer & terms of service.
The key documents relating to Watch the Sunrise are below, but as ever if you can’t find what you’re looking for don’t hesitate to contact me, Emma.
Terms of Service
The booking and payment information for all classes, courses and events run by Watch the Sunrise are detailed on the Classes page of this website and full terms and conditions are provided to customers upon booking.
In summary, payment is required up front to secure a booking and Watch the Sunrise does not provide refunds or rescheduling options for cancellation and/or non-attendance made by the customer. However, Watch the Sunrise reserves the right to offer a refund or rescheduling option in extenuating circumstances and this decision will be made at the full discretion of Watch the Sunrise.
Watch the Sunrise reserves the right to cancel any and all classes/courses/events without prior notice and in this case customers who have already paid and booked to attend will be contacted to this effect as soon as possible and offered a refund/option to reschedule their booking.
If any customers have a complaint they should contact Watch the Sunrise in the first instance. If the grievance cannot be resolved between the customer and Watch the Sunrise, the complaint will be dealt with by The British School of Meditation [BSoM]. If you would like to see a copy of the Watch the Sunrise grievance policy, get in touch using the Contact page and it will be sent to you within 10 working days where reasonably practicable.
Code of Ethics
Watch the Sunrise adheres to the Code of Ethics provided by The British School of Meditation [BSoM]. This includes but is not limited to: ensuring the safety and protection of both Watch the Sunrise and its service users, having the relevant policies/procedures and adhering to them, maintaining high quality standards of meditation teaching, having appropriate, ethical and respectful conduct at all times, setting and maintaining professional boundaries, appropriate communications and signposting.
As part of ensuring I follow the code of ethics as a BSoM qualified meditation teacher I have an Enhanced DBS certificate and public liability insurance.
If you would like to see a copy of the entirety of the BSoM Code of Ethics, get in touch using the Contact page and it will be sent to you within 10 working days where reasonably practicable.
Data Protection
Watch the Sunrise adheres to the Data Protection Act 2018. Members of the public who book and pay to attend a service provided by Watch the Sunrise will be asked to complete a compulsory form which includes personal details and contact details necessary for communication and health and safety purposes. Service users provide these details with the understanding that they will be stored safely and securely by Watch the Sunrise and will be safely and securely deleted when they cease accessing Watch the Sunrise services.
If individuals have signed up to the watch the Sunrise email newsletter, they have given permission for their name and email address to be kept soley for the purpose of being an email newsletter recipient. By subscribing, you agree to receive emails [usually monthly but sometimes more frequent] containing meditation tips, class updates, and other related content. Your personal information will be kept confidential and will never be shared or sold. You can unsubscribe at any time via the link in our emails.
Disclaimer
Content included in the Watch the Sunrise website, journal posts, email newsletter, social media posts, promotional and marketing materials is for informational purposes only and does not constitute medical advice. If in any doubt please consult a healthcare professional before starting any new wellness practice. When signing up to a Watch the Sunrise class, customers are asked to fill out a form which identifies any existing medical and/or mental health circumstances which require the individual to seek advice from a healthcare professional before beginning meditation classes. It is the full responsibility of the service user to do this, and Watch the Sunrise takes no responsibility for this. Individuals attend Watch the Sunrise classes at their own risk.
Watch the Sunrise classes/courses/events are delivered by Emma May Cruickshank DipBSoM. Emma qualified with Distinction in June 2025 in the Diploma for Meditation Teaching, a course provided by the British School of Meditation [BSoM]. The Diploma is a Level Three course fully externally accredited by Ascentis awarding organisation and registered with OFQUAL. Watch the Sunrise is registered as a member with the BSoM and listed as a qualified meditation teacher on their website. Watch the Sunrise is an expert in teaching meditation and does not offer guidance/advice/support on any health or medical areas, however in line with the code of ethics, will provide signposting to service users where relevant and appropriate.
